Intelematics Australia Pty Ltd Status

All Systems Operational

ASURE Operational

Application Operational

Call Centre Operations Operational

CONNECT Operational

Application Operational

Platform Operational

FAILSAFE Operational

INSIGHT | API Operational

Incident API Operational

Traffic Flow API Operational

INSIGHT | Application Operational

FREE Operational

BASIC Operational

PRO Operational

STUDIO Operational

SUNA Operational

Adelaide Broadcast Operational

Auckland Broadcast Operational

Ballarat Broadcast Operational

Bendigo Broadcast Operational

Brisbane Broadcast Operational

Canberra Broadcast Operational

Central Coast Broadcast Operational

Christchurch Broadcast Operational

Darwin Broadcast Operational

Geelong Broadcast Operational

Gold Coast Broadcast Operational

Hamilton Broadcast Operational

Hobart Broadcast Operational

Ipswich Broadcast Operational

Melbourne Broadcast Operational

Newcastle Broadcast Operational

Perth Broadcast Operational

Sunshine Coast Broadcast Operational

Sydney Broadcast Operational

Tauranga Broadcast Operational

Wellington Broadcast Operational

Wollongong Broadcast Operational

Managed Services | HU App Update Service Operational

Managed Services | MaaS Backend Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 26, 2021

No incidents reported today.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

Scheduled Maintenance: Managed Services | HU App Update Service

Completed - The scheduled maintenance has been completed.
Jan 21, 13:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 11:00 AEDT

Scheduled - We are completing some planned maintenance to keep our services in tip top shape.
Don't worry, the maintenance is seamless and you won't experience any impact or disruption.
Jan 20, 16:32 AEDT

Scheduled Maintenance | Incident API

Completed - The scheduled maintenance has been completed.
Jan 21, 11:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:30 AEDT

Scheduled - Intelematics has scheduled maintenance. During this time, you may experience a momentary impact to the services listed below. We will notify you when the maintenance is complete.
Jan 20, 14:17 AEDT

Jan 20, 2021

Scheduled Maintenance: Managed Services | MaaS Backend

Completed - The scheduled maintenance has been completed.
Jan 20, 15:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:00 AEDT

Investigation in Progress on Intermittent Data Latency

Resolved - This incident has been resolved.
Jan 20, 14:07 AEDT

Monitoring - Since the last update, we have implemented a few improvements in our platform and seeing more improvements on trip data delays. We also have an on-going investigation on some outlier data to identify more improvements or fixes where needed.
Thank you for your patience throughout our process in resolving this.
Nov 18, 10:29 AEDT

Investigating - We have identified an intermittent issue with data latency which causes delays when device generating messages to data getting recorded in the system. This means some customers might see trips not updated in Connect portal in prolonged wait time.
Since the issue was found, the team have put in place some fixes. However we are still seeing some instances of data latencies which are currently under investigation. We will provide on-going update on investigations and apologise for any inconvencience caused.
Nov 9, 13:52 AEDT

Jan 19, 2021

Planned Maintenance for Connect Website

Completed - The scheduled maintenance has been completed.
Jan 19, 12:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 10:00 AEDT

Scheduled - We will be undergoing maintenance during this period. Connect portal will still be accessible and trips data will be queued and updated once all services are restored.
Jan 14, 08:40 AEDT

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

Scheduled Maintenance - Minor impact to services

Resolved - Scheduled maintenance has been completed. Services are now fully operational.
Jan 15, 13:23 AEDT

Investigating - Intelematics has scheduled maintenance. During this time, you may experience a momentary impact to the services listed below. We will notify you when the maintenance is complete.
Jan 15, 13:06 AEDT

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.