All Systems Operational
ASURE ? Operational
Application ? Operational
Call Centre Operations ? Operational
CONNECT ? Operational
Application ? Operational
Platform Operational
FAILSAFE ? Operational
INSIGHT ? Operational
Fuel API ? Operational
Incident API ? Operational
Traffic Flow API ? Operational
SUNA ? Operational
Adelaide Broadcast ? Operational
Auckland Broadcast ? Operational
Ballarat Broadcast ? Operational
Bendigo Broadcast ? Operational
Brisbane Broadcast ? Operational
Canberra Broadcast ? Operational
Central Coast Broadcast ? Operational
Christchurch Broadcast ? Operational
Darwin Broadcast ? Operational
Geelong Broadcast ? Operational
Gold Coast Broadcast ? Operational
Hamilton Broadcast ? Operational
Hobart Broadcast ? Operational
Ipswich Broadcast ? Operational
Melbourne Broadcast ? Operational
Newcastle Broadcast ? Operational
Perth Broadcast ? Operational
Sunshine Coast Broadcast ? Operational
Sydney Broadcast ? Operational
Tauranga Broadcast ? Operational
Wellington Broadcast ? Operational
Wollongong Broadcast ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance for Connect Website Jun 2, 11:30-15:30 AEST
Update - Deployment is now rescheduled to next week.
May 28, 09:12 AEST
Scheduled - We'll be performing support maintenance and backend enhancement. There will be some data delays during the 1 hour outage (approximately between 10 AM and 11 AM), however we will be monitoring during the maintenance period to ensure reliability and up time.
May 28, 10:13 AEST
Past Incidents
May 29, 2020
Service Outage | Suna Traffic | Hamiltion Broadcast
Resolved - This incident has been resolved.
May 29, 09:45 AEST
Update - We can confirm that the Hamilton Broadcast is now available

Our broadcast partner was able to restore the service to full operations
May 29, 09:44 AEST
Update - Update:
With the reduction of the New Zealand Government COVID-19 Restrictions to level 2, Our Broadcast partner can now travel to perform replacement of vital networking hardware to support the Hamilton broadcast network outage.
Our Broadcast partner is expecting this work to be carried out early next week.
Updates will be provided on the progress of this issue.
May 15, 15:38 AEST
Identified - Due to the unprecedented preventative Government actions in dealing with the threat of COVID-19, New Zealand’s Level 4 has restricted movement between regions.

As an effect of this restriction, Our Broadcast partner is unable to travel to their site to replace vital networking hardware to support the Hamilton broadcast network outage.

• The result is that Hamilton broadcast cannot be restored until after the travel ban has lifted

• The New Zealand Government has indicated that Level 4 restrictions will last 4 weeks however there is no guarantee that alert state will extend beyond these time frames

Intelematics will continue to work with our Broadcast suppliers to deliver services where we can.

Updates will be provided once we know more.
Apr 7, 13:43 AEST
May 28, 2020

No incidents reported.

May 27, 2020
Planned Maintenance for Intelematics Services | Flow & Fuel API
Completed - The scheduled maintenance has been completed.
May 27, 02:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 01:31 AEST
Scheduled - This change relates monthly mainytanence to Intelematics services to improve our internal performance and security. This change will affect may of our services components and we expect to see some effect our products as the changes are rolled out.

The following services will be affected:

- Flow API
- Fuel API

Brief outage(s) to these services is expected during the outage window.
May 25, 14:53 AEST
May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020
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