All Systems Operational
ASURE ? Operational
Application ? Operational
Call Centre Operations ? Operational
CONNECT ? Operational
Application ? Operational
Platform Operational
FAILSAFE ? Operational
INSIGHT | API ? Operational
Incident API ? Operational
Traffic Flow API ? Operational
INSIGHT | Application ? Operational
FREE Operational
BASIC Operational
PRO Operational
STUDIO Operational
SUNA ? Operational
Adelaide Broadcast ? Operational
Auckland Broadcast ? Operational
Ballarat Broadcast ? Operational
Bendigo Broadcast ? Operational
Brisbane Broadcast ? Operational
Canberra Broadcast ? Operational
Central Coast Broadcast ? Operational
Christchurch Broadcast ? Operational
Darwin Broadcast ? Operational
Geelong Broadcast ? Operational
Gold Coast Broadcast ? Operational
Hamilton Broadcast ? Operational
Hobart Broadcast ? Operational
Ipswich Broadcast ? Operational
Melbourne Broadcast ? Operational
Newcastle Broadcast ? Operational
Perth Broadcast ? Operational
Sunshine Coast Broadcast ? Operational
Sydney Broadcast ? Operational
Tauranga Broadcast ? Operational
Wellington Broadcast ? Operational
Wollongong Broadcast ? Operational
Managed Services | HU App Update Service ? Operational
Managed Services | MaaS Backend ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2021

No incidents reported today.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021
Completed - The scheduled maintenance has been completed.
Jan 21, 13:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 11:00 AEDT
Scheduled - We are completing some planned maintenance to keep our services in tip top shape.
Don't worry, the maintenance is seamless and you won't experience any impact or disruption.
Jan 20, 16:32 AEDT
Completed - The scheduled maintenance has been completed.
Jan 21, 11:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:30 AEDT
Scheduled - Intelematics has scheduled maintenance. During this time, you may experience a momentary impact to the services listed below. We will notify you when the maintenance is complete.
Jan 20, 14:17 AEDT
Jan 20, 2021
Completed - The scheduled maintenance has been completed.
Jan 20, 15:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:00 AEDT
Scheduled - We are completing some planned maintenance to keep our services in tip top shape.
Don't worry, the maintenance is seamless and you won't experience any impact or disruption.
Jan 19, 18:31 AEDT
Resolved - This incident has been resolved.
Jan 20, 14:07 AEDT
Monitoring - Since the last update, we have implemented a few improvements in our platform and seeing more improvements on trip data delays. We also have an on-going investigation on some outlier data to identify more improvements or fixes where needed.
Thank you for your patience throughout our process in resolving this.
Nov 18, 10:29 AEDT
Investigating - We have identified an intermittent issue with data latency which causes delays when device generating messages to data getting recorded in the system. This means some customers might see trips not updated in Connect portal in prolonged wait time.
Since the issue was found, the team have put in place some fixes. However we are still seeing some instances of data latencies which are currently under investigation. We will provide on-going update on investigations and apologise for any inconvencience caused.
Nov 9, 13:52 AEDT
Jan 19, 2021
Completed - The scheduled maintenance has been completed.
Jan 19, 12:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 10:00 AEDT
Scheduled - We will be undergoing maintenance during this period. Connect portal will still be accessible and trips data will be queued and updated once all services are restored.
Jan 14, 08:40 AEDT
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - Scheduled maintenance has been completed. Services are now fully operational.
Jan 15, 13:23 AEDT
Investigating - Intelematics has scheduled maintenance. During this time, you may experience a momentary impact to the services listed below. We will notify you when the maintenance is complete.
Jan 15, 13:06 AEDT
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.