All Systems Operational
Uptime over the past 90 days. View historical uptime.
ASURE ? Operational
Application ? Operational
Call Centre Operations ? Operational
CONNECT ? Operational
Application ? Operational
Platform Operational
FAILSAFE ? Operational
INSIGHT | API ? Operational
Incident API ? Operational
Traffic Speed API ? Operational
INSIGHT | Application ? Operational
FREE Operational
BASIC Operational
PRO Operational
STUDIO Operational
SUNA ? Operational
Adelaide Broadcast ? Operational
Auckland Broadcast ? Operational
Ballarat Broadcast ? Operational
Bendigo Broadcast ? Operational
Brisbane Broadcast ? Operational
Canberra Broadcast ? Operational
Central Coast Broadcast ? Operational
Christchurch Broadcast ? Operational
Darwin Broadcast ? Operational
Geelong Broadcast ? Operational
Gold Coast Broadcast ? Operational
Hamilton Broadcast ? Operational
Hobart Broadcast ? Operational
Ipswich Broadcast ? Operational
Melbourne Broadcast ? Operational
Newcastle Broadcast ? Operational
Perth Broadcast ? Operational
Sunshine Coast Broadcast ? Operational
Sydney Broadcast ? Operational
Tauranga Broadcast ? Operational
Wellington Broadcast ? Operational
Wollongong Broadcast ? Operational
Managed Services | HU App Update Service ? Operational
Managed Services | MaaS Backend ? Operational
National Road Side Assistance Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Mar 1, 2021

No incidents reported today.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Scheduled Maintenance: Managed Services | HU App Update Service
Completed - [CANCELLED & POSTPONED] Scheduled maintenance has been cancelled and postponed to Tue 02/03/2020.
Feb 25, 12:49 AEDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 25, 12:47 AEDT
Update - [CANCELLED & POSTPONED] Scheduled maintenance has been cancelled and postponed to Tue 02/03/2020.
Feb 25, 12:45 AEDT
In progress - [CANCELLED & POSTPONED] Scheduled maintenance has been cancelled and postponed to Tue 02/03/2020.
Feb 25, 12:45 AEDT
Scheduled - We are completing some planned maintenance to keep our services in tip top shape.
Don't worry, the maintenance is seamless and you won't experience any impact or disruption.
Feb 25, 09:37 AEDT
Performance Degradation Impacting Connect Reports (FBT and Fleet Optimisation)
Resolved - This incident has been resolved.
Feb 25, 09:43 AEDT
Update - We are currently still working with third party to restore the access to reports as priority. If there is an immediate need to obtain data repoting, please reach out via e-mail to connect.support@intelematics.com .
Feb 24, 09:12 AEDT
Identified - We are currently experiencing issue with Connect report dataset not refreshing. You will still be access historical data however recent data will not be available.
Feb 23, 15:54 AEDT
Feb 24, 2021
Scheduled Maintenance: Managed Services | MaaS Backend
Completed - The scheduled maintenance has been completed.
Feb 24, 13:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 11:00 AEDT
Scheduled - We are completing some planned maintenance to keep our services in tip top shape.
Don't worry, the maintenance is seamless and you won't experience any impact or disruption.
Feb 24, 08:31 AEDT
Feb 23, 2021
Planned Maintenance for Intelematics Services | Traffic Speed API
Completed - The scheduled maintenance has been completed.
Feb 23, 14:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 14:02 AEDT
Scheduled - This change relates to monthly maintenance to Intelematics services to improve our internal performance and security. This change will affect many of our service components and we expect to see some effect on our products as the changes are rolled out.

The following service will be affected:
- Traffic Speed API

Brief outage is expected during the outage window.
Feb 22, 21:50 AEDT
Scheduled Maintenance | SUNA Traffic Broadcast Service
Completed - The scheduled maintenance has been completed.
Feb 23, 12:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 11:00 AEDT
Scheduled - This change relates to maintaining Intelematics services to improve our internal performance and security. This will affect many of our service components and we expect to see some effect on our products as the changes are rolled out.

The SUNA Traffic Broadcast service is expected to receive minor rolling outages of no more than 15-30 minutes during the release window. We expect customer impact to be minimal during the extended outage window.
Feb 22, 22:44 AEDT
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Issues Impacting Connect Mobile App - Tagging, Password Reset and Entering Milage
Resolved - This incident has been resolved.
Feb 18, 12:08 AEDT
Monitoring - A fix has been implemented and we are monitoring the results. We will provide update when the change has been deployed to the Mobile App.
Feb 18, 11:22 AEDT
Update - Root cause has been identified and the team is currently testing. We are planning to implement the fix tomorrow 18th February.
Feb 17, 16:05 AEDT
Identified - We have identified a few issues impacting all Connect mobile users which we are currently investigating as priority. Some of the issues we have identified are:
1. Users unable to tag trips in mobile app
2. Users unable to do self password reset in the app
3. Users unable to enter in odometer value in app

We apologise for any inconvenience caused.
Feb 17, 15:52 AEDT
Feb 17, 2021
Feb 16, 2021
Scheduled Maintenance: Suna Broadcast Service
Completed - The scheduled maintenance has been completed.
Feb 16, 13:28 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:30 AEDT
Scheduled - This change relates to vital maintaining Intelematics services to improve our internal performance and security. This will affect many of our service components and we expect to see some effect on our products as the changes are rolled out.

The SUNA Traffic Broadcast service is expected to receive minor rolling outages of no more than 15-30 minutes during the release window. We expect customer impact to be minimal during the extended outage window.
Feb 16, 08:37 AEDT
Planned Maintenance for Connect Website
Completed - The scheduled maintenance has been completed.
Feb 16, 11:43 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:00 AEDT
Scheduled - We will be undergoing maintenance during this period. Connect portal will still be accessible and trips data will be queued and updated once all services are restored.
Feb 9, 14:04 AEDT
Feb 15, 2021

No incidents reported.

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